FAQs
Q. Do you ship?
A. We do not ship. We offer LOCAL delivery only.
Q. Where can I find the Consignment Contract?
A. Click here for our current Consignment Contract.
Q. How do I schedule an appointment to bring in small items for consignment?
A. Click here to schedule your 'smalls' appointment. Dates with available appointments will show up in blue.
Q. What are the store hours?
A. Evolution Home is open: Sunday 11-5 and Monday-Saturday 10-6
The Consignment office is open: Monday-Friday 10-6 and the 3rd Saturday of every month 10-6
Q. Where is the store located?
A. 861 S. Pickett Dr. Alexandria, VA 22304
Q. Do you offer a military discount?
A. We do offer a military discount on Veterans' Day only. This discount is available to all Active Duty, Retired service members and their spouses.
Q. How can I become a dealer at your store?
A. Evolution Home has a long waiting list of those who are interested in becoming a dealer at the store. To add your name to the waiting list, please either visit the store, where you can add your name and information to the wait list, or call the store to provide the necessary information.
Q. What is your return policy?
A. All sales are final and there are no exceptions. We encourage you to examine your items carefully before making a purchase. The Consignment Team takes great care to note "as is" on items that have been repaired or those which have wear above and beyond what is conisdered normal for an antique or vintage item. If you are interested in something you see online, please call the store (703-519-1911, option 1) to speak with a sales associate about the item. Our staff is happy to provide an honest assessment of the condition of a piece. They will also send additional pictures if you want to make a purchase and are unable to come into the store.
Q. I'd love to work at Evolution Home! How do I apply?
A. Visit our 'CAREERS' page to see which position are open. You can submit an online application or print one out and bring it in to the store. There are PT, FT and seasonal opportunities at Evolution Home.
Q. Do you buy merchandise directly or do you only consign?
A. We only consign merchandise.
Q. Do you accept Venmo, Paypal or Zelle?
A. We do not. Evolution Home accepts all major credit cards, (Visa, Mastercard, American Express and Discover). We also take checks (photo ID is required) and cash. You may also use Visa, American Express and Mastercard gift cards.
Q. Do you sell gift cards?
A. Yes we do! Please visit our retail desk in the center of the store to purchase your gift cards in any denomination. They never expire.
Q: What sells?
A: We wish we had the perfect answer, but trends change daily and it’s all about the right person coming in at the right time. With lots of people downsizing and liquidating estates at the same time, many people are getting rid of the same items, which means we have a surplus of certain items (i.e. glassware, art etc). Our customers look for UNIQUE items that can’t be be found just anywhere.
Q: Do I need to price my items myself?
A: No- but if you have a MINIMUM amount you’d like to clear (50% of the sales price), we need to know that. We will double the amount to arrive at the lowest acceptable listing price. For example, if you want to clear $200 on your sideboard, we will have to list it for $400. If that is an acceptable MINIMUM listing price based on our sales history, current inventory levels of similar items, and customer threshold, we will move forward with the consignment. If we feel the requested MINIMUM is too high, we will continue to work with you until an acceptable minimum is agreed upon or we will suggest other options for your consignment. Make sure you discuss any pricing concerns with a team member at your appointment. Once we price your item(s), we cannot increase the price.
Q: My items didn’t sell at at my yard sale, should I bring them in?
A: Sorry, no. For a small business to succeed it is imperative we have the best quality items to provide for our customers. If they didn’t sell for less money at a yard sale it is unlikely they will sell for more in store.
Q: I am interested in consigning furniture- but my item is ripped/ damaged/ scratched/ stained/ needs re-upholstering/ re-finishing. Would you still take it?
A: Sorry, all items must be FLOOR READY and in good condition. When you send pictures of your furniture items (as required), please include close ups of any of this damage and we will let you know if it is acceptable to take. Please consider charities such at The Nest Collective or Habitat for Humanity if you have what might be considered a “project piece”.
ITEMS RARELY ACCEPTED FOR CONSIGNMENT
(There are exceptions to this list and we reserve the right to accept those items we believe will benefit our business AND the consignor. Ultimately, the decision to accept an item is based on our market, our knowledge of what is selling and our current inventory levels.)
– furniture in need of repair, refinishing, or reupholstering
– furniture with noticeable scratches, dings, water spots on primary surfaces or missing or broken hardware
– entertainment centers/ TV armoires with the back cut out
– large office furniture
– beds, headboards/footboards, or mattresses
– appliances and electronics
– exercise equipment
– clothing, shoes
– stemware sets of fewer than 4 pieces
– china sets
– bakeware
– flush mount lighting fixtures, chandeliers missing crystal prisms, builder-grade chandeliers
– florist vase/dried or plastic flowers
– promotional items with logos/ Souvenir items
– stuffed animals, dolls
– cassettes, VHS tapes, DVDs
– lamps without shades or with damaged shades or electric cords
– tarnished silver
– board games or puzzles
– books (unless they are coffee table books, rare books or antique books used for decoration)
– baby furniture
– linens (drapery, bedding, tablecloths, etc)
– taxidermy items
– collectors plates
– furniture or items requiring assembly
– holiday items out of season (ask for seasonal date range)
– handmade crafts/art only a mother would love